Refund Policy
Last updated: October 7, 2026
PayRamp is the seller of every product bought through our checkout, so PayRamp handles all refunds.
1. 14-day refund
You can ask for a full refund within 14 days of your first payment for a product, for any reason.
2. Renewals
You can ask for a refund of a subscription renewal within 14 days of the renewal charge if you have not used the product since it renewed. Otherwise, cancel any time to stop the next renewal.
3. Other cases
We also refund when you were charged twice, charged in error, or could not access the product and the issue was not fixed. Some products may offer a longer refund period, shown at checkout.
4. How to ask
Email contact@payramp.co with your receipt number or the email used at checkout. We reply within 2 business days.
5. How refunds are paid
Refunds go back to the original payment method, including any tax charged. Your bank may take 5 to 10 business days to show it. After a refund, access to the product ends.
6. Your legal rights
This policy does not limit any refund rights you have under the law of your country.